Profiles of Executive Interviewers

O'Neil Associates' executive interviewers bring over 30 years of interviewing experience (telephone and in-person) to each project, including both qualitative and quantitative. All executive interviewers also have extensive experience in the retail, corporate, and non-profit sectors.

Eloise Gose: Ms. Gose has worked at O'Neil Associates as an executive interviewer for the past 8 years, including a diverse set of business studies ranging from customer satisfaction to internal corporate evaluations. She is extremely skilled, with a tactful persistence that enables her to deal with even the most protective gatekeepers. She also worked as a corporate legal secretary for 22 years, and records manager for 5 years. Her retail experience includes 7 years as a department manager in retail fashion.

Carolyn Kokoska: Ms. Kokoska has worked at O'Neil Associates as an executive interviewer for the past 7 years. Her rapport with respondents is exceptional, as was demonstrated by her work on the Phoenix Cares Project, a year-long project that dealt with terminally ill patients, their care levels, and providers. Prior to coming to O'Neil Associates, she worked as an executive interviewer at Walker Research for 5 years, where she was employee of the month on several occasions. She also worked in journalism as an editor, proofreader, and typesetter for over 10 years.

Kathryn Ross: Ms. Ross has worked at O'Neil Associates as a supervisor and executive interviewer for the past 5 years. She has worked on numerous business studies with topics as diverse as manual staffing to high tech; she also worked on the Phoenix Cares Project. She frequently coordinates the hospitality services for focus groups at O'Neil Associates. Her retail experience is extensive, having worked as a personnel manager at KMART for 20 years.

Karen Applegate: Ms. Applegate has worked at O'Neil Associates as a supervisor and executive interviewer for the past year. She also worked at Walker Researcher as an executive interviewer for 4 years, often as team leader. She was a member of the Walker Research TQM (Total Quality Management) project. She managed a telecom consulting office for 3 years, dealing with all aspects of office management. Her retail experience includes working as a buyer and bookkeeper in a bookstore for 5 years. She has over 20 years experience working with non-profit organizations in a wide variety of positions, including co-chair, board member, treasurer, librarian, archivist, program director, and fundraiser.